Policy
for 60-day
Free trial
If
we fail to solve your
pest problem you
pay us nothing
I
personally evaluate the products we sell. We make every
effort to increase customer satisfaction. We offer a 60 day free trial of all our products.
We
ship most orders via Priority mail in order to get them to you
quickly. However, heavier orders that exceed 8 pounds
are shipped via FedEx ground. If you request
Here is
the way it works.
1. If you are not
satisfied with your purchase for any reason, you send it back and
we refund your money as outlined in # 2 and # 3 below.
2. If
returned within 60 days of the purchase date we will refund every dime you
paid for the order including shipping and handling, thus the 60
DAY FREE
TRIAL.
3. Refund not available after 60
days, but if
you have trouble with a unit the manufacture's warranty will apply
and we will assist you if needed. Details will be outlined in the
manufacturer's package warranty pamphlet.
4. You
will be responsible for the return shipping
charges. We
recommend that you obtain a tracking number from the carrier you
ship with or a delivery confirmation from the post office. This
will reduce the likelihood of your package getting lost. All
returns must be free of damage and in the manufacture's original
package with warranty card and instructions enclosed. This
is necessary for us to get replacement of opened products.
International, Hawaii, Alaska and expedited shipping
are not refundable.
5. Due
to the manufacture's restrictions we are limited to 30 days
for accepting returns on all bird products and Mosquito Killing
System. For all other
products the 60 days policy applies.
Our desire is that you will be satisfied with our products and
service. We don't want you to feel that we are trying
to grab your money and run. With great products and great
service we would hope that you would be comfortable recommending
us to your friends and family. If you are a
satisfied customer your word of mouth
advertisement is better than any advertisement I can buy.
Thanks,
Ken
Returns
are to be sent to:
1st and Foremost, Inc.
45 E. Hopkins Road
Gilbert, AZ 85296
Toll free 1-877-241-7718 Toll
free fax US & Canada only 1-877-820-0570
Fax 707-982-0762
1standforemost@ureach.com
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